Your Questions, Answered

  • Easy! Just call us at 517-782-2442. Have your schedule and insurance card ready.

  • The first appointment is called an intake. This is a time for you and the therapist to get to know each other by reviewing intake forms. You can ask the therapist any questions you may have and share whatever is on your heart.

  • That depends on the plan you and the therapist create together. Each of us processes and heals at a different pace, and you deserve the time you need to get better.

  • Most therapists here provide Cognitive Behavioral Therapy (CBT), also known as talk therapy. Many therapists also offer Dialectical Behavioral Therapy (DBT), Play Therapy, and Eye Movement Desensitization and Reprocessing (EMDR).
    We work with individuals, couples, children, and families using these approaches.

  • People come to therapy for many reasons, including anxiety, depression, life adjustments, grief and loss, trauma, OCD, personality and mood disorders, school struggles, autism, and ADHD/ADD.

  • Very private. Without a signed Release of Information from you, we cannot discuss your therapy with anyone.

  • Each therapist will review their cancellation policy with you during your first appointment.  Please call the office as soon as possible if you have to cancel or reschedule your appointment.

  • Let us know! This happens sometimes. We can help schedule you with another therapist until you find the right fit.

  • Yes! We prefer to meet in person for the intake appointment, but we offer telehealth (phone or video) whenever you need it.

  • Your therapist will either call you or send you a link by email for your telehealth appointment.

Our Therapy Process

  • We accept BCBS, BCN, Priority, HAP, and Medicare.

  • You can pay out of pocket at each appointment.

  • Every insurance plan is different, so cost will vary. For the most accurate information, call the customer service phone number on the back of your insurance card.

  • The first appointment, called the intake, costs $200. Each session after that is $150. Sessions are about an hour long.

  • A co-pay is the portion of the appointment cost that you are responsible for paying.  Co-pays are determined by your plan with your insurance company.  For the most accurate information, call the customer service phone number on the back of your insurance card.

  • A deductible is the amount you must pay for healthcare services before your insurance begins to cover costs. Once your deductible is met, your insurance may start paying part of your therapy sessions.  Deductibles are determined by your plan with your insurance company. For the most accurate information, call the customer service phone number on the back of your insurance card.

    Example of a deductible:

    ·      Deductible: $500

    ·      You are responsible for paying the first $500 in full. Payment is due at the time of service.

    ·      Your insurance company determines the deductible allowed amount per appointment (which may be up to $170.00 per visit).

    ·      Once your deductible has been paid in full to our office, your insurance may begin to cover a portion of your remaining charges.

    Depending on your policy, you may still be responsible for a copayment or coinsurance for each appointment.

  • Please bring your new insurance card as soon as possible so we can update your file and bill correctly.

  • We accept cash, checks, debit cards, credit cards, and HSA/FSA cards.

  • Yes. Please call 517-782-2442, and we will be happy to help you.

  • You will receive an invoice by email once a month, usually around the 15th. Payment is due by the end of the month.

Financial Details

Specific Scenarios and What We Do & Don’t

  • No. We are not trained for court or legal matters. You will need to find therapists who specialize in that type of work.

  • In cases of separation or divorce, each parent with legal custody must sign our parental consent form before the initial appointment.

  • Because therapists are often in sessions, please call the main office at 517-782-2442 or email drpatricialafave@ymail.com. Our administrative team will deliver your message to your therapist.

  • Before your therapist can speak with anyone about your therapy, you must sign a Release of Information form. Talk to your therapist, and the front desk can provide the form.

  • No.

  • No.

  • No. For medication, you will need to see a psychiatrist or your primary care provider (PCP).

  • If you or someone you know is struggling with suicidal thoughts, please call 911 or go to the nearest emergency room immediately.

  • Yes!

  • Not without a signed Release of Information.